Since 1928, Strickland Companies has reliably provided our customers with business, digital and printing papers. We proudly offer a broad selection of environmentally progressive fine papers from around the globe including the United States, Canada, Asia, South America and Europe. This vast inventory is distributed from our seven regional warehouses. Strickland’s friendly and knowledgeable customer service team ensures the ordering process is superior. Whether you choose to speak directly to our customer service representatives or take advantage of our user-friendly website, you can be assured of unrivaled customer support. Strickland’s extensive inventories, efficient fleets, knowledgeable sales force and superior customer service guarantee our customers the prompt and accurate deliveries that today’s competitive marketplace demands.
Strickland Companies is committed to providing our customers with paper products that are manufactured in an environmentally responsible manner.
Prices- All prices and quotations are subject to change without notice. Goods will be billed at prices prevailing at time of shipment. All orders are priced on the basis of quantity delivered for one customer, to one destination, at one time. We reserve the right to meet competition. All deliveries are subject to fuel surcharges, mill shipment, strikes, acts of God and conditions beyond our control.
Terms – Our terms, generally, are Net 20 days following purchases. In some instances this will vary, thus every invoice will have your exact terms. No discount on C.O.D. orders. We will not deliver C.O.D. orders for cash payment. Only approved checks and authorized debit or credit card transactions will be accepted. A service charge of 1.5% per month will be charged to all accounts past due with a minimum charge of $3.00. All accounts must have prior credit approval.
Legal – The proper jurisdiction for all cause of actions that may arise as of a breach of the sales agreement created by signing our delivery ticket will be Jefferson County, Alabama. All reasonable acts of collection, including attorney’s fees, shall be paid for all amounts requiring collection. Any and all exemptions granted under the Constitution and Laws of the State of Alabama shall be waived.
Allowances and Returns – No allowances will be made for paper after it is cut, drilled, or printed. A signed delivery ticket constitutes your receipt and our delivery of goods. Check your orders carefully and notify us immediately if any errors occur. Paper and Packaging may be returned within 90 days of shipment and Business Products within 30 days of shipment and only with our prior approval and subject to the following conditions. Goods must be in saleable condition (clean, undamaged, free of defect, and properly secured for transit). Once permission is granted, a pick up ticket issued, and goods received in saleable condition, a credit will be issued. We reserve the right to charge a restocking charge. Return and reconditioning charges for any special orders, mill or otherwise, are subject to mill policies and negotiation. Charges for any special orders, mill or otherwise, are subject to mill policies and negotiation.
Mill Shipments and Mill Penalty Charges – All mills have found it necessary to charge for filling many types of small or broken unit orders. We will gladly handle and solicit such orders, but we cannot absorb such mill charges, nor the extra transportation charge involved. Such charges will be added to your invoice, and you should provide for such charges in quotations to your customers.
Cutting- Our cutting capabilities allow for a variance of plus or minus 1/16″.
Strickland Companies has serviced our customers since 1928. We are a distributor of paper, packaging and business products, and have a strong interest in assisting every customer in cases where problems are encountered. Our goal is to represent equally our customers and our manufacturers and fairly and promptly assist in settling claims according to industry standards.
When we furnish product which may have a manufacturing defect rendering it unsuitable for the purpose bought, we act as an intermediary in negotiating a settlement between the customer and the manufacturer. Strickland Companies cannot be responsible for expenses or inconvenience that this defective product may cause our customers, as stated in the following Warranty. To help us help our customers in reaching a fair and prompt settlement with a manufacturer, we offer the following suggestions:
1. Please retain and submit carton and skid labels, lot numbers, sequentially printed and unprinted sheets demonstrating the problem, damaged plates or blankets, tape pulls, and records documenting the extent, nature, and cost of the down time and/or added expenses.
2. If you encounter a quality problem that may be paper related, production should stop immediately and Strickland Companies should be notified. Should you elect to continue production without notifying us, you dramatically increase the chance of the manufacturer denying that the product was unsuitable. Claims are typically not allowed for paper that has been cut, ruled, printed, or otherwise altered or used.
3. All monetary claims should be submitted in detail.
4. A full investigation of the product in question and the circumstances may be required. You should allow Strickland Companies representative and appropriate Mill representative to visit your facility and review the situation. Without your full cooperation, the parties may be unable to form a judgment of responsibility, and your claim may be denied.